The Many, Sometimes Conflicting, Problems With Facebook Home

Facebook Home users are having a lot of problems with the social giant's Android takeover. Here are biggest criticisms.
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Facebook Home has plenty of downloads and a lot of scalding user reviews.Photo: Alex Washburn/Wired

Facebook Home has reached more than half a million downloads in the little more than a week since its release. Sounds like great news, but most of the Android users trying Zuck's apperating system aren't too happy with the experience. With nearly 12,000 reviews, Facebook Home has scored an absolutely mediocre average rating of 2.2 out of 5 stars.

When Facebook Home launched, Wired called it a triumph in mediocrity. Home, and the first phone to feature it, simply aren't made for tech enthusiasts. It's for people who consider Facebook the Internet -- or at least half of the Internet, with Google being the rest. It's for your aunt who wants to like all of your photos or your friend who posts ten status updates a day. To that end, we gave Facebook Home a decent review.

But the people downloading Facebook Home have something else to say. More than half of the user reviews give it just one star. One. The criticism ranges from the fact it absolutely kills battery life -- Home is a total resource hog -- to too much Facebook to, oddly, too little Facebook. Here's a breakdown of Facebook Home's many, often conflicting, problems, according to users.

The "Too Much Facebook" Problem

One of the most common user complaints is that Facebook Home is just too much Facebook. These people don't like the fact that Facebook has overtaken their lock screen and home screen.

"Takes over your phone like a virus." -- Drew Smetana

"Why would I want to turn my whole phone into facebook? Facebook should always just be an app and not act as an operating system" -- Rachel Leyland

They don't like that Facebook Home takes over their Android widgets. And did we mention they don't like Facebook on their home screen?

"Cool way to use facebook, but with no support for my other widgets, it limits my phone. If I wanted a single company to take over my homescreen appearance, I could use an iphone." -- Lee Milstein

And they certainly don't like seeing their Facebook friends pop up on their phones all of the time.

"I don't want random Facebook friends faces on my phone 24/7. Why would that ever be a good idea." -- Zach Weld

Especially if their friends are posting unsavory photos.

"I can't police what images my facebook friends post, and yet those very potentially unpleasant photos will become my lock-screen, zoomed large, whether I want them to or not... I hope this fails horribly, and Facebook learns something." -- John Frazier

This much Facebook can lead to existential crisis.

"Not for me. I almost feel like Facebook becoming so blatant and upfront makes you not want to be on Facebook. It's like when you watch a video of a cow processing plant. Once you see it, so obviously in your face, it becomes unsettling. You almost start to question the importance of its use. Uninstalled. Off to take a cold shower and think about my life." -- Mark Theriault

Solution: It's called Facebook Home. So yes, it's a lot of Facebook. One quick way to deal with it: Uninstall. (As many of these users said they did.)

Too Little Facebook Problem

On the flip side, some Facebook Home users are dissatisfied with how little Facebook they get in Facebook Home. It doesn't offer much more beyond full-screen status updates.

"I was really excited about this product, but I'm somewhat disappointed :( I think the FH should be integrated into the app instead of being it's own thing. There isn't anything extra that it offers for me to be excited about... But it was worth a shot." -- Karreno Alexanyan

It doesn't have advanced Facebook functions like posting status updates and photos... or they were too hard to find.

"Does only basic Facebook functions. Can't see how to insert images or make status updates. Where are my widgets? Turned off after 2 minutes." -- Malcolm Hare

And instead of having everything available in Facebook Home, you still have to jump into the main Facebook app to see updates like notifications.

"Works flawless but when I comment on statuses if they respond back when I click on the notification it brings me to facebook app. Wish they had it all in the app. Plus needs option to see new status in order. Dont need to see pics n status uploaded a day ago. Needs status to be in order of time." -- Joel Cunningham

In short, Mitch Lin says Facebook Home is "not for power users of Facebook."

"S3 - Phone Feng Shui ruined. Would like to see more control on the feed on the main screen (recent over top stories, drill down to individual page), ability to toggle precedence over the standard lock screen, time on each post, resharing, more options such as status update from the main screen, custom commands from main screen." -- Mitch Lin

__Solution: __Facebook will need to add a lot more functionality to Facebook Home for its power users. Functionality like photo album integration, the ability to see profiles directly in Facebook Home and calendar integration are just a few of the features that would be useful in Facebook Home. The company says it is rolling out monthly updates, so you'll likely see Facebook Home grow in time.

Battery Life Problem

Beyond the too much/too little Facebook debate, there are some issues that Facebook will absolutely need to address if it wants Facebook Home on as many Android devices as possible. For one, many users say that Facebook Home sucks up too much of their phone's battery life.

"Kills my battery on my galaxy note 2. :-) ITS COOL but I need my phones battery to last the day." -- Brian Bucsko

Even those who like Facebook Home gave it low reviews because of its power-sucking tendencies. A phone isn't any use if it's dead.

"Although I do like the idea it needs much improvement. It KILLS my phone and makes it very hard to charge BC of everything that's going on." -- Nicole Stitch

__Solution: __For now, you can go into Facebook Home settings and go to the "Data Use and Image Quality" settings and choose the "low" setting. That will prevent Facebook from use a lot of data, and in turn battery life, refreshing the home screen. But this is definitely a key thing that Facebook will need to fix going forward.

Why Is It So Hard to Make a Call Problem

A phone also isn't of much use if it's hard to make a phone call. Even if you want Facebook at the center of your smartphone experience, you're still going to need it to do its core function: call people. Several Facebook Home users didn't like how difficult Facebook made it to actually use the phone as a phone.

"So difficult to call someone..." -- Rikin Shah

One suggestion: Allow users to put a phone dialer on the lock screen.

"We should have more freedom controlling what we want on the Lock screen because I want the phone dialer there... Missed Calls as part of notifications should be available for everyone as it is a phone first and foremost." -- Bernard Tong

__Solution: __Facebook, fix this.

I Don't Have Good Facebook Friends Problem

Finally, there's the problem when users just don't like their network of Facebook friends. Which in turn means they don't like Facebook Home. Naturally.

"This home screen replacement is incomplete. In the future it will be about as good as the people you follow on Facebook are as friends to you. Since nobody I know posts interesting on Facebook, my Home experience will be terrible." -- Stacy Sager

__Solution: __Get some good Facebook friends.