Diedre Walker, a retired assistant chief of police, sounds as if she was a pretty good cop, and she writes well here, at Homeland Security Watch, of her growing dismay with the Transportation Safety Administration's practices. What grabs me most is her point about the TSA's apparent failure to collect any data about the patterns of their 'random' searches: Why do they choose the people they choose for the more thorough searches? What, in other words, is their version of "random"? And do they keep track of what they find when they do wand versus body versus scanner searches, or how well personnel at different locales or in different crews follow procedures? Do they compare and contrast? Do they even know whether their "random" searches are truly random?
Walker thinks not.
This alone perked me up. I'm 6'4", weigh 195 pounds, and am fairly fit, so you'd think I'd be one of the last people you'd want to get on a plane with a weapon and bad intentions. Yet in scores of flights since 9/11, I've been asked to step aside only once — and that was before the recent revisions toward more thorough screening, and the pat-down was so ludicrously polite that it would have revealed only something in a shoulder holster or a pocket. True, the searches are supposed to be random, so I shouldn't be getting singled out just because I'm big. But Walker suggests the TSA is actually more likely to search her than me — precisely because she seems less threatening:
If Walker is right — TSA personnel are unconsciously and understandably inclined to single out less threatening or more apparently compliant people to put through the fine filter — then they may actually be practicing a sort of reverse profiling that misses the very people who pose the greatest threats.
More seriously, if Walker is right that the TSA is not recording stats on its searches — and I've seen nothing in the typical search-line chaos and lassitude that suggests they are collecting data — then we have an even bigger problem: The TSA is taking a lot of effort and spending a ton of money and causing a lot of disruption and creating the trappings, psychology, and a main apparatus (search at will) of a police state — and we no way of knowing a) how consistent they are being or b) what sorts of searches, procedures, or practices are most effective.
This bears a disturbing resemblance to the US's failure to track the effectiveness of its medical and educational practices. We throw tons of money at these problems — but because we don't keep track of what works and what doesn't, or even what everyone is doing, we have no idea what works.
This is too bad, because as every frequent flyer knows, the procedures and skill of the screeners varies widely, and many seem, well, not from the A-team. So Walker found when she refused a "puffer machine" meant to detect explosives so was subjected to a body search. What followed sounds like a checkpoint being run by uncertain high-schoolers:
My experience has been similar; the screeners vary widely in competence (and courtesy). Some units seem focused and consistent; most are not. My electronics-dense bag draws extra scrutiny (an open-bag check) at one unit and hardly a glance at the next. Some places wand me if I set off the metal detector just once (that damned belt buckle), others let me walk through two or three times, removing belt, watch, and forgotten headset in sequence. And no one ever asks to open my rollerbag to see what's in those liquids that I now always leave in the bag; I NEVER remove my Dopp kit with my toothpaste, roll-on, contact lens cleaner, and shaving gel because I forgot it once, nothing happened, so I started just leaving it in. And though they make a big deal of asking us to take it out, they never notice that I leave it in.
Meanwhile, of course, the agents who should be trying to do good security seem to increasingly feel compelled to screen people punitively.
You can't readily correct such lapses, inconsistencies, or abuses if you don't track what your own people are doing. Neither can you spot bigger inconsistencies that suggest discrimination or abuse.
This is only one of a mess of problems with the TSA, of course. Yet it's stunning that an effort that claims to be going to great lengths to ensure our security doesn't take the basic step — a hassle, yes, but basic in the sense of Things You Must Do To Get It Right — of charting its own performance.