The Palm Pre has been regarded by reviewers and analysts as possibly the best challenger to Apple iPhone but Apple is still ahead. Pre users seem to be not as enthralled with their phone as iPhone users, according to a recent survey which took a closer look at the satisfaction levels of Palm Pre and iPhone users.
RBC Capital and ChangeWave Research found that 99 percent of the 200 iPhone 3G S users surveyed between were "satisfied" with their phone. Of those 82 percent said they were "very satisfied" with the device.
A separate survey of 40 Pre owners showed that about 87 percent of them said they were "satisfied," of which 45 percent said they were "very satisfied."
Still its good news that Palm, says RBC. "It is the highest score ever recorded in our Palm satisfaction
surveys and above all other manufacturers except Apple and RIM," wrote RBC analyst Mike Abramsky in a research report.
The Pre, launched June 6 exclusively on Sprint's wireless network, is attracting new buyers. About 82 percent of Pre users surveyed were new to Palm, says RBC.
Check out the graphs to see what iPhone and Palm Pre users said they like and dislike about their phones.
See Also:
- Palm Pre Snoops on Users by Phoning Data Home
- Nothing Unusual in Palm Pre Return Rates, Say Analysts
- Sync Your Palm Pre with iTunes. Again
- Palm Pre Hits Sprint Stores
- Palm Pre App Catalog Makes a Slow Start
[via Apple 2.0]
Photo: Jim Merithew/Wired.com
