Psystar Assigns My Questions a Ticket, with Low Priority...a Month Later

It’s been close to a month since Psystar first started grabbing headlines with its Leopard emulating OpenMac. Today, however, I received a delightful little blast from the past in the form of Ticket ID: XMK-250907. Apparently, one of my many requests for comment from the company (submitted while I was writing about the legal rammifications […]

Psystar

It's been close to a month since Psystar first started grabbing headlines with its Leopard emulating OpenMac. Today, however, I received a delightful little blast from the past in the form of Ticket ID: XMK-250907. Apparently, one of my many requests for comment from the company (submitted while I was writing about the legal rammifications of new Mac clones) was entered into Psystar's ticket system.

Here's the note:

*Bryan Gardiner,

Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.

Ticket ID: XMK-250907

Subject: Questions for Wired Article

Department: Support

Priority: Low

Status: Open

You can check the status of or reply to this Ticket online at: [link removed]
Please do let us know if we can assist you any further,

PsyStar Corporation

And there you have it. Unfortunately, my request still seems to be low on Psystar's priority list. We can only hope the company isn't taking this long getting back to people who, you know, have paid for actual hardware. Speaking of paying for hardware, the Lab has officially placed its order for the $1,000 OpenPro, which we will be pitting against a Mac Pro. Don't worry it won't be this Mac Pro.

Stay tuned…